Contact AI Rank

Last updated: 6 May 2026

Sales and audit enquiries

For AI visibility checks, audits, subscriptions or account questions, email hello@ai-rank.co.uk or use the form on the homepage.

Cancellation and refund requests

To request cancellation of a subscription or discuss a refund request, please email hello@ai-rank.co.uk from the email address associated with your account and include your business name.

Subscription cancellations stop future billing but do not normally generate refunds for billing periods already paid, unless required by law or agreed by us in writing.

Refund requests for one-off services are considered on a case-by-case basis before work has started. Once research, analysis, or reporting work has begun, payments are generally non-refundable because the service is bespoke and time-based.

Response times

We aim to respond to business enquiries within two working days.

Disclaimer

AI Rank provides advisory and analytical services only. We do not guarantee rankings, recommendations, traffic levels, customer enquiries, or business outcomes from AI platforms or search engines.